Product

BrokerMate, step by step

BrokerMate collects your borrowers’ documents on a page with your brand, sorts them into a checklist, emails you when they arrive and sends the file to Finmo once you approve it.

How it works

Six steps, from your brand to Finmo

  1. Step 1: Set up your brand

    Pick your colours, add your photo and contact details, and watch your borrower page change in the live preview as you go.

    BrokerMate settings, step 1 of 5: colour themes on the left and a live preview of the Tidewell Home Finance upload page on the right.
    Sample data. Fictional people and companies.
  2. Step 3: Borrowers upload from any device

    Borrowers say what the mortgage is for, add everyone applying and their income, then upload files or take photos on their phone. No account, in English or French.

    The Tidewell Home Finance upload page: “Buying a home” selected and the applicant’s name and email filled in.
    Sample data. Fictional people and companies.
  3. Step 4: Every file lands in the right place

    BrokerMate reads each file and sorts it into the checklist for the right applicant, so everyone can see what’s in and what’s still missing.

    The document checklist for a fictional applicant: a letter of employment and a pay stub, each marked “Sorted automatically”.
    Sample data. Fictional people and companies.
  4. Step 5: You get an email

    When a borrower submits, you get an email with the applicants, every file and the checklist item it belongs to, and a link to open them.

    Email titled “New documents from Marisol Okafor” listing three documents and a link to view and download them.
    Sample data. Fictional people and companies.
  5. Step 6: Review, then send to Finmo

    Connect your Finmo account once. You check the file and approve it, and BrokerMate sends the application and documents to your Finmo deal. Nothing goes to Finmo until you approve it.

    BrokerMate settings, step 3 of 5: connecting a Finmo account, with the token, team and broker fields empty.
    Sample data. Fictional people and companies.

Who does what

A few minutes for your borrower, a few clicks for you

Your borrower

  • Opens your link on their phone or computer. No account.
  • Says what the mortgage is for and adds everyone applying.
  • Picks their income sources to get their document checklist.
  • Uploads files or takes photos, then submits.

You

  • Sets up the brand and alerts once.
  • Shares the link with each new borrower.
  • Gets an email when documents arrive.
  • Reviews the file and sends it to Finmo.

Questions

Do borrowers need an account?

No. They open your link on their phone or computer, fill in a few details and upload. There’s nothing to install.

What can borrowers upload?

PDFs and photos (JPG, PNG, WebP or iPhone HEIC), up to 50 MB per file and 25 files per submission. On a phone they can take a photo straight from the page.

Does it work in French?

Yes. The upload page is in English and French, borrowers can switch at the top, and visitors in Québec start in French.

Where do the documents go?

Each submission is delivered to your document storage as its own package, named for its applicants. You open or download it from your BrokerMate workspace.

Can anything reach Finmo without me?

No. You review the file and approve it first. BrokerMate only sends to Finmo when you do.

Pricing

Two plans

BrokerMate Essentials

Everything you need to collect, read and send borrower documents to Finmo.

199 Canadian dollars per month

per month, plus applicable taxes

  • Borrowers upload on a page with your brand
  • Documents are read for you
  • You hear when documents arrive
  • Borrower details go straight to Finmo
  • Set up your brand with a live preview
  • Your own upload link to share with borrowers
  • Nothing goes to Finmo until you approve it
  • A checklist of documents for each deal type

Includes a dedicated developer

BrokerMate Partner

BrokerMate, shaped around your brokerage by a developer who works with you.

399 Canadian dollars per month

per month, plus applicable taxes

  • Everything in Essentials
  • A dedicated developer assigned to your brokerage
  • Set up and tailored to how your team already works
  • Custom features built on request

Scope and timelines agreed with your developer at onboarding.

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